mmkff Privacy Policy
Read this page for full details on how we collect, use and protect your personal data.
Last updated: 30 October 2026
Table of Contents
Introduction
mmkff is a football betting and online casino platform in Myanmar. We value and carefully protect the personal data of every customer who uses our website mmkff.bet.
This Privacy Policy applies to the mmkff website, mobile website, and all related services. By using this website, you are considered to have given your consent to the collection and handling of information as described in this policy.
You must read this policy carefully. If you have any questions, you can contact our customer service team.
Types of Information We Collect
We collect the following types of information in order to provide our services and to improve them.
2.1 Registration and Account Information
- Name (first name and last name)
- Date of birth
- Phone number
- Email address
- ID number (when KYC is required)
- Username and password
2.2 Financial Information
- Deposit and withdrawal records
- Payment reference numbers related to KBZPay, Wave Money, AYA Pay, and CB Pay (we do not store full payment account details)
- Game history and bonus claim records
2.3 Technical Information
- IP address
- Browser type and version
- Device type (phone, tablet, computer)
- Website usage data (pages visited, time spent)
- Cookie data
- Referral source
2.4 Communication Information
- Live chat interactions
- Email correspondence records
- Customer service requests
How We Collect Information
We collect your information through the following methods.
- Directly from you — when you register, log in, deposit/withdraw, or contact customer service
- Automatically — while you use the website, through cookies, log files, and tracking technologies
- From third-party payment services — payment confirmation reference numbers from KBZPay, Wave Money, AYA Pay, and CB Pay
- From KYC verification — from our partnered services where required for account verification
How We Use Your Information
We use the personal information we collect only for the following purposes.
4.1 Account and Service Matters
- Creating and managing user accounts
- Verifying deposits and withdrawals
- Managing bonus and promotion offers
- Supporting responsible gambling practices
4.2 Customer Service
- Providing customer support via 24/7 live chat and email
- Handling inquiries and complaints
- Sending account notifications
4.3 Security and Protection
- Detecting fraud, money laundering, and irregular activity
- KYC (Know Your Customer) verification
- Protecting account security
- Preventing users under 21 from participating
4.4 Website Improvement
- Analysing website performance and user experience to make improvements
- Identifying and fixing technical issues
Sharing with Third Parties
We do not sell, rent, or distribute your personal information to third parties. However, sharing may occur in the following cases only.
5.1 Service Providers
We share information with our contracted service providers who help us deliver our services (payment service providers, data hosting providers, KYC providers), and only to the extent needed for them to perform those services. These providers are required to meet the same data protection standards as we do.
5.2 Legal Disclosure
We may share information when required by law, in response to requests from law enforcement authorities, or when necessary to protect our own legal rights.
5.3 Cases Where We Will Not Share
- Advertising companies (direct marketing companies)
- Third-party platforms unrelated to us
- Any company without your signed consent
Cookies and Tracking
Our website stores small cookie files in your browser. These cookies help the website function properly.
Types of cookies we use
- Essential Cookies — required for the core functions of the website to operate; these cookies cannot be disabled
- Functional Cookies — To save your language preferences and access settings
- Analytics Cookies — To understand website usage patterns and improve our services
You can disable cookies through your browser settings. However, some features of the website may not work properly.
Data Retention and Deletion
We will retain your personal data for as long as needed to fulfil the purposes described in this policy, or as required by law.
- Account Data — Retained after account closure for the period required by financial regulations
- Transaction Records — Retained for the period required by financial laws
- Customer Service Records — Retained for an appropriate period after the interaction is complete
- Analytics Data — Kept for a minimum period for website improvement purposes
You may request deletion of your data; we will action this where it is consistent with legal requirements and our legal obligations.
Security Measures
mmkff has put in place adequate technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration or destruction.
Technical Protections
- Data transmissions protected with SSL (Secure Socket Layer) encryption
- Encrypted storage of server data
- Firewall and Intrusion Detection System
- Two-Factor Authentication (2FA) linked to your registered phone number
- Regular server security audits
Organisational Protections
- Data access restricted to staff who need it
- Staff training on personal data protection
- Regular audits of compliance with data protection policies
Despite these security measures, no technical system can guarantee 100% protection. You are responsible for accessing the website from a secure location and for not sharing your login credentials with third parties.
User Rights
You have the following rights regarding your personal data that we collect and hold.
9.1 Right to Access
You may request to view what personal data we hold about you.
9.2 Right to Rectification
You may request correction of inaccurate or incomplete information. You can update it yourself through your account settings or through our customer service.
9.3 Right to Deletion
Where it does not conflict with legal requirements, you may request deletion of your data. Contact us at [email protected] to submit this request.
9.4 Right to Restriction
You may request that we pause processing of your data for a period of time; for example, while the accuracy of the data is being verified.
9.5 Exercising Your Rights
To exercise any of these rights, contact us at [email protected] or use the 24/7 Live Chat on the website.
Child Protection
mmkff's services are intended for users aged 21+ only. We do not knowingly collect personal data from anyone under the age of 21.
We verify date of birth at registration and reserve the right to close any account we believe belongs to someone under 21. Any data we find to have been collected from a person under 21 will be deleted immediately.
If you become aware that a child has registered an account on our platform, please notify us immediately at [email protected].
Policy Changes
We may update this Privacy Policy from time to time. Any changes will be published on this website and the "Last Updated" date will be revised accordingly.
For significant changes, active customers will be notified in advance via their registered email address or through a website notification. Continued use of the website after any change takes effect will be treated as acceptance of the updated policy.
This policy will be updated regularly to keep up with changes over time and legal requirements, and customers will always be informed accordingly.
Contact Us
For any questions, concerns, or requests related to this Privacy Policy, you can reach us through the following channels.
- Email — [email protected]
- Live Chat — 24/7 Myanmar-language Live Chat — click the Chat button on the website
We will do our best to respond to your enquiries as quickly as possible, but we cannot guarantee a specific response time.
For any matters relating to personal data protection in Myanmar, please direct your correspondence to our Compliance and Data Protection department — they can be reached at [email protected]